We went last night with a group of ten, waiting for a table for an hour was ok considering the size of our group but from the time we were seated it just spiraled downhill ending with Adam the kitchen manager calling my husband out to the parking lot! Wow, ive never seen anything like it especially after 2 out of 4 appetizers never came out, frozen lasagne, and poor drinks, there were other entrees that never came out as well, this was all after being seated for over an hour. The general manager is lacking the experience to handle this location, we waited an hour to speak with her! We've been to the flagstaff location twice after college graduation and they were swamped to say the least but after being seated they were great dining experiences.......the cave creek location needs to get a grip on what the food service business is about. "0" stars is an apropriate rating, we will NEVER go back again.....I'd rather starve!