After reading dissapointing stories about their customer service i decided to go and experience it myself. i must say the sandwich making guy was super friendly and helpfull! but not the lady that helped me.
Now, let's talk about food!
i ordered the left wing sandwich and it was delicioso! the potato salad portion was ridiculous! it came in a TINY container (the one sam's club uses to give you samples to taste!) The sanwich was small, so if you eat a lot, this is not for you!
I had a chocolate cake with a hard ganache, really good, but not great, apparently their best seller.
the brioche loaf! SOOO good! NOW, i paid $4.50 for it. taste wise was really good. but oh boy! it had a whole in the middle of the loaf. !!!!! i'm sure they are charging $4.50 for the "shape' and not for the weight! but DUDE! a bread baker should know better! sad i cannot upload the pics to show you !