I decided to visit this location after having a horrible experience with the Germann location and its doctors,managers and my dogs horrible neutering surgery performed there. I called and scheduled they got me an appointment promptly to address my dogs horrible, infected looking and painful neutering surgery. The doctor that saw us that day Casey Jennings he's amazing. He was great with my dog, made me feel completely comfortable. He seems to truly love animals. He explained everything thoroughly. He prescribed my dog a topical skin ointment cream that is working amazing. Thanks doctor for getting My dog back on a healthy healing path! After swearing off banfield all together he has made me change my mind and change over to the chandler location.