I came to this location again (after a bad experience) at around 1 PM and I actually had a much better experience. The waitress was phenomenal. She was friendly and very accommodating to us. I was really impressed, she would even refill my drink without me asking. This time I got wings and while they could have been better (Asiago Parmesan wings had like no cheese on them and sauces were kinda lacking) I was satisfied. I guess there are just certain times of the day when you will get better service.