They are SCUM OF THE EARTH, their employees are POS and rude they hang up on you!! Each department does not communicate with the other, for example they told me you can purchase a card and buy your own box for basic cable to your television. BIG LIE, they will RENT a card to you for $2.99 per month so you can watch basic cable. I already pay for the signal into my home and now they want to GOUGE me some more. I am in the process of GETTING RID of these AHOLES. Thank you again COCKS COMMUNICATIONS for making my mind up to get rid of you guys! I am surprised that our elected officials let them get away with it!