It's been frustrating finding a place for my boyfriend. The last person in LA probably gave him the worst haircut I have seen. As I'm sitting here waiting for my boyfriend's appointment to finish up, I observed the following. The stylists here do their best to make the customers feel at home. Alejandro has been chatting with the customers waiting in the lobby. Reading his response to a couple of two star reviews, I see that he conducts his business with care. He apologizes to these customers and it genuinely seems sincere. The atmosphere itself has a lot of class. Each customer that walks by to pay out has had a pretty spiffy style. I'm impressed and pretty pleased with my man's look. I can see why this place has stellar reviews and I'm glad we found this place for my man.