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Lucinda and I walked in just after they opened so it wasn't busy. I wanted to glance at the menu for a moment but they were in a tremendous hurry for us to place our order.
Better know what you want in advance or stand back so they can't corral you into placing your order. If you step up to read the menu they'll pounce.
Large fries.
We only have one size, do you want more than one?
Well, how big is it?
Shouting in a very grating voice, the order taker repeated: We only have one size, do you want more than one?
She's very impatient, demanding an immediate answer. I wanted to tell her: Take a breath. It's not busy yet. Just relax and let us place our order. Allow me to ask a fucking question about the fries.
"I understand the concept of just one one size and I'm not hard of hearing." She didn't respond. If a customer expresses displeasure just act like you didn't hear it. Since there is no way to gauge how many fries are in an order, we asked for two servings.
One order is plenty, it turns out. The fries were limp and saturated with stale grease.
I asked for my double double with grilled onions. The burgers came with no indication which had onions. No onions. Some fast food eateries will put a mark on the wrapping to let you know it has onions. At In N Out it's part of the secret menu. Whether you actually get onions when you want them is their secret.
Everyone shouts here. Very loud, hectic, and annoying. Very unpleasant. They're all hurry hurry, hurry hurry. I could understand if it were busy but the store was practically empty.
The burgers are just fair, no better than Burger King or Carl's Jr. The "cheese" is not actual cheese but a glue-like product that sticks to your teeth & gums.
You want bacon? Forget bacon. In N Out's secret of success is very limited choices. And if they don't feel like it, you won't get one of the few choices they offer.
I'll be in no hurry to return.
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