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An Entity of Type : rev:Review, within Data Space : foodie-cloud.org, foodie-cloud.org associated with source document(s)

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http://www.openvoc.eu/poi#funnyReviews
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http://www.openvoc.eu/poi#usefulReviews
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  • Ordered dinner to be delivered from here last night (19May2017), took over an hour and a half to arrive, which is fine. Even though it was less than 2 miles from their door to ours, it was a Friday night and I understand that a lot of people are ordering pizza, so no biggie. The reasoning for the one star is as follows: driver shows up and is very apologetic. I tell him that it's cool, I get it and it's a Friday night. He informs me that there was some kind of delivery mix up (did not get into detail) and that I can call the store and they'll either comp this meal or give me a credit towards future meals. I'm all for that, and I love Papa Johns so after I eat, I call. The management comes on the line after I speak to someone (and after what seems to be a brief period where they probably contacted the driver who told me to call in) and informs me that they do not give compensation due to delivery mix ups or late arrivals and only if there is an issue with the food. He did however offer to give me a pinky promise that next time it will be on time. However, there won't be a next time. This is America in 2017, I have waaay more options and will not be reaching out to Papa Johns again due to this lack of customer care. Thanks for reading!
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