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  • I agree completely with Aaron's statement "The sales staff here are super friendly, though not all that knowledgeable about what they're selling. It was quickly apparent to me that I knew more about the car I was buying than they did." While our salesman was polite and friendly he could not answer simple questions about the vehicle that someone in his position shouldn't have an issue with. As an example I asked him if the test vehicle had an upgraded stereo system and his answer was "I don't know... I think so... umm, yeah." which doesn't inspire much confidence when I should be dealing with an expert in his field. After a little bit of research I found out the Sportwagen doesn't even have an option for an upgraded stereo. A prime example is the work up sheet that his Mgr. emailed to me later in the day with the wrong transmission on the car and not all the options that I specified. Attention to detail is critical when considering making a large purchase and obviously he doesn't feel the same way I do when making this assessment. Due to our experience we chose not to purchase our new car from this dealership and in fact bought ours from CA.
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