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| - Four of us went for a birthday dinner & informed the waitstaff 3 times of the occasion. They forgot. And our special event went uncelebrated. Before going, some of us were hesitant to pick Taylor's Landing due to the less than stellar Yelp ratings (2.5/5). Most of the bad ratings, however, were due to the service. According to our experience, while the food was decent, the service was indeed terrible. We all ordered steak frite, and 2 of them had to be sent back for being rare, when we ordered medium well. It was a long wait for the extra cook time. We spent of the evening mostly waiting--for this and that. The staff were inattentive, seemingly going out of their way to steer clear, and 1 even made eye contact and deliberately looked the other way. When they finally brought the bill, they were suddenly all pushy and attentive, while we were talking. Other things to note: the music would alternate between non-existent & deafeningly loud. The mac&cheese appetizer is overrated. Steak was good (once the got the doneness right). Sticky toffee dessert was the best thing we ate. Side salad portion was chintzy. Decor was good. Washroom was dirty.
I would rate an overall of 2, but I'm going 2 points higher for one reason: Nathan, the Australian manager. He was great. He made up for the poor service with his charming wit and apology for our wait, and he comped our dessert. Well done, sir.
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