I am reposting this review that I posted on the Cook on Wok restaurant review page as this is obviously the same restaurant but just re entered with a #3 after it.
First off I will agree, the staff are friendly. That is pretty much all this restaurant has going for it though. Never having eaten here, my husband and I decided to give it a try for takeout. We were told 10 minutes on a to go order which ended up taking about 25 minutes. Seriously 3 other people placed to go orders, received their food, and left in the time we waited. The staff was very apologetic and threw in an order of egg rolls for free in spite of the fact that we had not complained at all about the wait time. So service is good, but what really counts is the food. I really had a good idea when we unpackaged the meal and took out the glow in the dark pink sweet and sour sauce. If a restaurant is going to serve over processed, sub par condiments there isn't much hope for the food. The egg rolls were extremely greasy and rather tasteless. The pork fried rice was over all rather bland and had a previously frozen quality to it. Nothing tasted remotely fresh. Finally the coconut chicken we ordered was inedible. The chicken was stringy and so hard you could not stab it with a fork let alone chew it. The sauce again appeared to be processed but since we couldn't eat the chicken it was hard to really gage it's quality. To sum up we paid over $20.00 for some rice that tasted like what my mom used to make from a box in the 70's and greasy egg rolls. We could have gone down the street to Panda Express for half the price and twice the quality. Pretty sad when the fast food option is better than the sit down.