Glad I gave this place a try after reading Yelp reviews. I had an appointment at 1pm and I was done in 2.5 hours for reverse balayage, color toning, hair treatment, hair cut, blow dry, & style. Holly is professional, has a gentle touch, and knows what she is doing. I knew I was in good hands when the girl she was finishing up with looked in the mirror and said "OMG I didn't know my hair could look this good!" Another plus is the sinks to wash hair are very comfortable--you can lay down flat. No neck pain from bending your head back! I will be back for sure and already told my mom to go to her. Thank you Holly :)