Friendly service! and the kids like coming back. We have done parents night out and open play. the kids enjoyed it! It's more personal feel trampoline park because it's on the smaller side but the kids really get a good workout. We usually do two hours here and that's plenty to tire out a hyper kid. They also have classes for all ages and have a gymnastic team. As stated it might not be as fun to younger kids. Just keep that in mind. As far as not having a cafe well.........like you can go across the street to luci's, there a Dunkin Doughnuts in the same complex or just bring your own snacks. Prices are reasonable. It might be expensive to some but always remember that, if your kid enjoys it, you can sacrifice that Starbucks fund.