Tricia H. from their customer service department contacted me regarding the issue. She said I was not in their records and I made a review on the same day I wrote a review for their competitor.
1. I can send a credit card statement for my visit
2. I do not write reviews for services when I have no comparison
People, I do not get paid for spending a few minutes in helping out my community with my reviews! :) take my word or not, I'd still enjoy yelping!