As TERRIBLE as the Pro Hockey Life online store and customer service is, the in-store customer service more than makes up for it! I can't tell you how impressed I was with both the General Manager and Assistant Manager. Customer service is clearly something ingrained in their DNA and their product knowledge is fantastic. As busy as the store may get, you always feel as though you're the only customer because of all the personalized attention you get. I highly recommend this location (and avoid the online store!)