We discovered evidence of a very active rat in our garage a few says ago and were very anxious to make sure he was removed. We also wanted to make sure there would be no repeat visits so we wanted to pest proof our house as thoroughly as possible. I called Townsend Pest Control at 8am sharp next morning and the phone was answered very courteously and helpfully the boss himself, Mr. Lyle Townsend. He knew it was an urgent matter for us and he was able to come at 10am the same morning with one of his assistants, Aaron. Both gentlemen were a pleasure to deal with. Lyle explained that they could get the rat with 24 hours and pest proof the house so that it would be very unlikely for a rat to be able to get in again. The next morning we discovered the rat in one of the traps that had been set, as promised. Over the next few days, Lyle and Aaron worked meticulously to seal all possible entry ways into the house for rats. They also promised to react very quickly in the future if a problem occurred. Lyle had invented an attractive "rodent rock" rat poison station that looks like a big rock, and six of those have been placed around our property. We could not be more pleased with the service and rates provided by Townsend Pest Control. They've been in business for over 50 years and their knowledge and expertise really shows. Highly recommended!