First off I must disclose that the clinics system was down the day I brought in my dogs. I requested heartworm medication and an evaluation of my bulldog mix's ear. He had been shaking profusely and was scratching causing abrasions in his ear. The vet came in looked in his ear without any examining tool and stated "they look dirty." She wasn't going to prescribe us any antibiotic medication just cleaner, however I insisted she did. This took less then 5 minutes and she walked out. I took my dog to another clinic a month later and he had a severe yeast bacterial infection in both ears. It was evident to me that the health of my dog was not a priority at this clinic!!!