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  • Although not quite a 4 star establishment, your satisfaction depends on where you stay in this hotel. The check-in not particularly impressive as they almost discourage you from the room chosen with an offer for an upgrade at an additional fee - feels sort of cheap and underhanded like a car rental up-sell. However, some great selling points were that they have a very cool wine bar and coffee shop called Fortuna. You can purchase a wine card, sample wine and choose which wine not only to dispense and try but allows you levels of quantity. Somehow the wine is vacuum sealed to preserve freshness...if you want details on this, ask an engineer! :) We had trouble with the Internet within the first hour and this was a slight issue because a document needed to be emailed prior to 5pm. After working with tech support and determining the issue was not immediately resolvable, the manager graciously upgraded us to a room where the Internet worked and the doc was emailed out just in time. This is the reason I give a 4 star review...great customer service trumps BS experienced and thus in my opinion trumps all. LVH is reasonable in price, especially for a weekend stay and is located conveniently to the Monorail which is a definite plus! Thank you LVH for making the effort to solve a potential problem.
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