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  • I went here for reverse happy hour because the deals on drinks and munchies are half off, but I experienced the worst service I've ever had. At first we ordered our drinks and munchies and they came out right away, so that was no problem. The problems started when our pretzels came out and we had no plates, silverware, or napkins. We asked our server Robert to get us those items. He left for 10 minutes and we didn't see him anywhere. Finally I had to walk to the kitchen and ask him for napkins. We then had to ask again for plates. Once my friend ordered another round of appetizers she needed silverware to eat it with. We had to ask again, and same thing happened. We didn't see him for another 10 minutes and had to flag him down from across the restaurant. Once we were ready for our bills we had to wait at least 30 minutes just to find him to ask for those. We were smart and had our cards ready so that he could take our bills right then to possibly speed up the process. We were wrong. He then disappeared for at least 20 minutes, and we noticed the table next to us getting aggravated to the point where one of the guys had to track him down to give him his bill. We waited another good amount of time, and could see he was just talking to someone by the kitchen. This service was absolutely awful and unacceptable. If you get a server named Robert, get seated in a different area.
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