I was searching for a unique item to give as a Thank You gift and I stopped by Practical Art over the Labor Day weekend after viewing some items on their website. I was extremely under underwhelmed by the service I received and do not plan on returning.
When I arrived the young woman behind the counter was having a personal conversation with an acquaintance. Besides the employee and her conversation buddy the store was empty. I spent about ten minutes looking around and the young woman did not have the common courtesy to acknowledge me with a simple "Hello", even as I was viewing items directly in front of the counter. When I was leaving the store she did break long enough to say "Bye".
I believe it is very important to support local business but I will not spend my money here. I did find several items I wanted to buy and made note of the artist. I have done the extra leg work to reach out to them to find out how to purchase their items through other channels. I do not feel they should miss a sale due to the sub par customer service at this location.