Very friendly staff. So, there's that. Now, let me get to the point. When it comes to bagels. I only ever eat the lox bagel. Most bagel shops I have been to are generous with their salmon they place on my bagel--at least to the point in which the top half of my bagel is covered by lox. Every time I have been to an Einstein's, they skimp me hardcore on the lox. They are generous with two giant pieces of red onion on each side and capers, and cream cheese. With the lox, I got two small slices of lox on each bagel, which left a lot of bare space and threw the taste off. It was very onion heavy without enough lox to balance the sandwich. I was disappointed. This is a reoccurring theme with Einstein's it seems. So, I might take the extra drive to Back East bagels to get me their delicious lox!