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  • Love this place! Always clean, always nice smiling staff willing to help you out, either if it's looking for the right toy for your dog, a new healthier dog food, or helping you carry your bags out to the car. I have been to a lot of Petsmarts and I have to say this is by the far friendliest one I've been to. I took my ferret in one day and all the staff loved her. A staff member even got into conversation about how our ferrets look the same. I don't know about you, but I love friendly pet store staff that are able to talk to me, and hold a conversation. You never see pee on the floor because the dog owners in there actually care and will clean it up right away, if not, there's usually a staff member zooming over to make sure the job is done. They have an good selection on animals, I'd wish the ferret section was bigger, but with all stores it's usually smaller than what they have. So I can't really complain. They have adoptions that go on. Always they have cats, and sometimes I'll see dogs in there. I love it! There animals in the back such as : fish, birds, and hamster always look so lively and happy. Unlike at Pets plus in Lockport. Ugh. That place is just a no. I say if your in this area and are looking for small critters and animals to go here! I saw a staff member teaching a new buyer about the type of bird they wanted. Now that's a store that takes pride, care, and love into their animals. The groom station is fun to watch when you're at checkout, I haven't used it because I have a short haired dog. But they always seem gentle with other's pets. Honestly go here to either adopt a cat, dog, or to buy a small animal! They care for their animals and will make sure you leave knowing you made the right choice.
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