The food is very good here! That's not the problem. Their service is all over the place. During our breakfast we had no less than 4 people coming by dropping stuff off. Not necessarily the worst thing but it comes off impersonal. Maybe that's just their way. My Eggs Benedict was not correct so they took my plate away then removed the wrong Bennie and brought back my original plate so I could eat what was left. Later, they brought the replacement Benedict on a separate plate after I was pretty much finished with my meal. Again, not the worse thing but they should have just re-fired the whole plate. Sort-of cheesy. The last thing that concerns me about Snooze is the noise level! This place is loud!! Like 98-100db loud (sound App) . That's the same as a jet plane or a chainsaw. If we hadn't already ordered our food we would have left. I looked up what it says about these noise levels and the employees should only have about 2-4 hours exposure max. My ears were ringing after we left. If you want a nice quiet breakfast forget about Snooze. Foods great but there is a slight downside. At least for us.