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| - This was easily the worst experience I have ever had at any business. I had been to Miyagi's once during the summer and had a pleasant dinner, but the unprofessional, discourteous staff have forever blighted my opinion of this miserable establishment. After waiting over an hour, our party of four was seated at an undersized table they dragged in from outside. The place was packed, so we were patient and understanding. However, our server notified us that someone neglected to turn on the rice cooker and a large party recently placed orders, so they could not even start to prepare our sushi for another 20 minutes. She explicitly suggested that we leave.
The manager came over to apologize and offered to pay for our whole meal. 40 minutes after this we inquired after our orders, and only at that time did they confess that they had no fish in the restaurant. We were late for a concert, so we asked them to bring anything they had on hand. 15 minutes after that they brought a plate of nachos for the four of us. Two members of our party left to catch the final few minutes of the concert, but my friend and I stayed because we had not had any dinner yet. At that time they brought the check, billing us for the plate of nachos and a few beers, even though they promised a complimentary meal. After over 2.5 hours of misleading us, they tried to make us pay, insisting that they did nothing to entice us to stay. The manager literally shouted at us, insulting us and making excuses for the poor treatment.
The staff of Miyagi's spent 2.5 hours not serving us any food, shouting at us for not appreciating the free, nonexistent sushi, and deriding us for having stayed as long as we did. If this business manages to stay afloat, it will be in spite of its deplorable practices.
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