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  • I like Stein Marts, I really do, so when I turned in the wrong entrance at Tempe Marketplace and found myself driving past this newest one, I decided to park and go in to check it out. I started with my fav section, the candles. There is one fragrance called Plantation that I love and I wondered if they had come out with any new versions for the holidays. I already own two sizes. They didn't have anything new. Then I had to go potty so I asked where the restrooms were. I ended up in the handicapped stall since the other one was occupied. Upon finishing my business I started feeling around in the dispenser and find there was NO TP to be had! Fortunately I had some kleenex on me. When I came out of the restroom I spotted three female clerks chatting by cash register and merely intended to inform them so they could see that it was replenished. I stood there waiting while they decided to finish their conversation about cell phones before asking if they could help me. By then I had turned to a male clerk walking by and said, Maybe you can help me. The ladies heard me tell him about the lack of TP and one responded, Oh yeah, were out. Not a young clerk, an older lady. We're expecting shipment on Tuesday, she said. You knew it was out?, says I. And you didn't put a sign on the door to warn people? There's some in the next stall, says she. Well, I'm sorry, but my arms aren't long enough to reach that far, I replied. I guess you expect your customers to "air-dry"! On the way out of the store I found a male manager and repeated the story to him, adding, If it was me I would have brought some tp from home rather than making people go without! And with that I left the store to take my business elsewhere. The manger did apologize, by the way.
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