Unfortunately I am downgrading the hotel after my most recent of over
10 stays While still possessing a cool vibe this last visit was a bit of a disappointment. First the check-in was a bit of a challenge when checking in with a family member with the same last name. And one of my pet peaves is the additional "Resort Fee" currently added to the nightly charges. This fee is for; parking, WiFi, 4 free water bottles per day and use of the pool. The 'Resort Fee' is $24.99 per day so you can imagine that since I didn't have a car, when much to my chagrin the pool was closed one the nicest day of a 3 day visit I was not a happy camper.
Advice to management lose the Resort Fee and lead the way with your competitors and promote truth in pricing.