I had originally posted a 5-star review, but have now retracted it. While at The Brake Shop to have my brakes inspected, I also asked for an oil change and tire rotation. After they drained the oil, they realized they didnt have the proper oil filter, and could not locate one. They added some oil back in my 2012 Audi, and replaced the oil filter.
When I went to Jiffy Lube the next day, the service guy there wouldn't touch it - there was oil all over the engine. I had to immediately go to the nearest Audi dealership, where they stated that either the oil filter was replaced improperly, or an incorrect oil filter was used. Had I driven any longer, this could have cause severe damage to my 1 yr old Audi.
2 Stars because the store manager was very friendly, and didn't try to upsell me anything. Negative 3 stars for the poor garage staff.