For as long as I have lived in Arizona I have never had a regular eye doctor. Who knew I had the best right up the street from me. From the time the front office person sorted out my insurance situation to the end of my exam I experienced superb professionalism. Dr. Pugh explained everything in words I could understand. There was no pressure to buy glasses that I didn't absolutely need right now. The entire staff was friendly. My husband and I will be returning for annual appointments.