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  • Mediocre: Went with friends who were getting pedicures, so I opted for a shellac manicure. When we arrived, we went to the front reception desk. They sent us back to the salon area. After waiting for about 10 minutes, with no one at the desk, and people who were working in the salon just looking at us, the woman across the hall at the spa called us over. She said the salon desk worker left for the day, and we had to go back to the main reception area. (keep in mind, this was around 2:45pm on a saturday!). We went back to reception, and they seemed confused as well... gave us paperwork and sent us back to the salon area. We were then told to wait in the spa. My friends were taken for their 3pm pedicure appointments at 3:02. No problems there. But my manicure appointment was at 3:15, and no one got me until 3:30. Less than five minutes after i was seated... my friends were done. They were supposed to have a 45 minutes "classic spa" pedicure, because the 25 minute express pedi was no longer available. Interesting, considering their pedis lasted less than 30 minutes. They went to dry.. while I got my mani. The first color I picked was dried up. So I had to settle for something else. The nail tech barely filed my nails, and didn't clean under the nail bed. She also didn't have me wash my hands after filing. When the polish was on and dry, she grabbed the lotion and slapped it on for about 2 minutes. No hand massage at all. Keep in mind, this was a $60 mani... with a 20 percent tip on top of that. Oh, the tip is added automatically, so even if you feel your tech didn't deserve it, you'll pay it. After the mani, I noticed two nails didn't have polish all the way to the edges, and one had at least 3 bubbles. The Salon area also looked more like a salon you'd see in a strip mall, not in a nice vegas hotel. You may want to check out other spas... I hear the one at the Wynn is gorgeous!
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