I went here a few weeks ago for my siamese cat. It was our first visit and we had a great experience.
We went on a Saturday morning and I while I wish we would've gotten there earlier, like 20 mins before 9 a.m., the wait wasn't so bad.
We arrived at exactly 9, I left my cat in the car while I went to get a number and I was #26. I waited in the parking lot until they called my # (9:45ish). I checked in by giving them general information about my cat, age, name, etc. and went to wait in the car again because the waiting room was a little crowded and there was a lot going on in there. After about a 20 more minutes I went in the building and sat for about 10 mins longer.
They finally called his name. We went in the doors which was another office, that was shaped in a horseshoe with about 4-5 exam tables and other patients, owners and workers. It wasn't crowded but I think my cat was a little spooked (it was his first time) however the assistant did a great job of comforting him. They weighed, examined, vaccinated and let us go in about 15 minutes. We were out by 10:45.
I loved how reasonably priced they were but never felt like the service was subpar bc of it. I think we've found our vet!