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  • I made an appointment with this office. Arrived on time but had to wait for about 30 minutes. Not fair. If you have an appointment then this is when they should be ready for you. I have important things to do and do not want to wait when I have scheduled a block of my time for something. The people there were snobish and I was treated unfairly. Not friendly either.The phlebotomist hardly said 2 words to me. Since my doctor now has a lab for drawing blood for onlyy $10 I now use them. But the only drawback is that they send it out to Labcorp. Now my beef with Labcorp is that I need my results and used their website to register. After setting up a account and getting a code to validate it I then tried to log in and there were problems with the website and I should try again later. Well that is exactly what I did. When I tried to login with my ID and PW it tells me that what I typed was wrong. I carefully typed it again and got the same. I tried several times and it just does ot work. I sent email and told them there was something definitely wrong with the site. A day later and I still can't get my records and this company has not even responded to my email. Today I call the McDowell Rd office to see if I could get any help. No human!!!! I was given the toll free number but just get a recording to stay on line to talk to a representative. It just rings and rings and finally I get a HUMAN. Got transferred to another person who then tells me he has to transfer me again to the right person. Then I get another message which says "due to the inclement weather our office is now closed. Please call again later." I am just about fed up with Labcorp. They used to be the best lab for draws but that has also gone downhill as many have closed. The location on 15th Ave that I always had used is now one that closed. I liked that place, nice friendly people, keeps schedule on time, and a great phlebotomist.
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