I give 5 stars for the shopping experience, since I always can find something, even if i wasn't looking for it, and it's always at a great price.
However, my review is about the selling at this location. Three times I've brought in a bag of very nicely folded, practically brand new (some stuff actually brand new still with tags), style-appropriate clothing based on what they look for, and it's almost like they don't bother to even look through the bag. Last time it took them 5 minutes to return my huge bag to me, which had about 30 items in it. They claimed they wouldn't take the clothes because "although they were in great condition, they aren't the kind of styles they sell at Plato's Closet." Here's what's funny - about 90% of the items in that bag were PURCHASED AT THIS LOCATION. And as I look through the racks of clothing, some things I do come across make me think "this looks so worn it's about to fall apart!" Yet you see it on the sale rack. Hm. I am currently looking for a place to sell my basically new clothing that actually has logic behind their policy.