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| - One of those places that teeters on good and great, but can't get over the hump due to presumably poor management.
Appearance is important when you walk into a food joint and while Mike's does have some cool stuff like the jukebox, checkered floors, catchy logo and vintage seating, they miss the mark overall.
For example, the jukebox has a stupid old sign on it that says 'don't touch'. Come on guys, spend $5 to get a professional looking sign. The ordering area overlooks this awkwardly large space that is sort of an unnecessary space hog in an already small restaurant. While it is filled with some ice cream and an outdated register, from my two visits, it is mostly full of young awkward employees sort of standing around trying to find something to do. Don't get me wrong, most of the employees really offer great customer service, but there are a couple of nincompoops in the bunch as well.
The food is good, but could be great because they use a lot of fresh, quality ingredients. The problem is probably more around consistency because my second visit was about 10x better than the first. They use quality beef from Midwestern Meats and all of the veggies tasted fresh as well. The kids enjoyed the chicken nuggets as well.
Wasn't a fan of the french fries, very mediocre, nothing special. The onion rings were a let down. I don't know what it was, my guess is the crunch mix they use is lacking seasoning or originality.
I'll go back again for the fresh meat and the sliders, but hopefully management can get this little joint over the hump.
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