| rev:text
| - Our two-night stay at the Shadyside Inn involved three suites and was like a god damn roller coaster ride.
First of all, it's a bizarre concept with a bizarre aesthetic. Our suite was essentially a small apartment in a decrepit, tacky building across the street from the main facility. After somehow making it up the steepest driveway of all time, and somehow stumbling across our rooms in the completely unmarked hallways, we actually found that they were quite nice looking. Felt very much like college dorm rooms - but they were serviceable and clean.
Too clean - it turns out. After we had barely settled in, my cousin came running into our room screaming like a banshee holding out hands covered in soap. "IT'S NOT COMING OFF! IT WON'T COME OFF!" Turns out every single piece of brown furniture in all of our suites was covered with furniture polish that stained our clothes and stuck on our hands.
We called the office, and were put on hold for ten minutes. Finally went over across the street, and the staff ended up being very gracious. Apologized profusely, offered to pay to have our clothes cleaned, and removed the guilty furniture from our rooms. Everyone received an apology letter explaining the oversight. We received special attention as the first guests to fall prey to this cruel trick, and received a handwritten apology from the management and two bottles of cheap merlot.
Everything else went smoothly until check-out day. We were heading to a college graduation ceremony and intended to drive, but were forced to walk due to the Pittsburgh Marathon route. When we called the office to ask if it were okay for us to leave our luggage in our rooms until slightly after check out time (HALF AN HOUR ONLY), they flat out refused to allow it.
After shit-fits were thrown and our varnish-debacle resurrected, they allowed us to leave our cars in the lot with the luggage in the trunks, which they initially tried to refuse permission for us to do.
Needless to say, we did not leave happy campers.
|