Update 12/18/17
Lowered my stars to one because of a bad return experience.
1. Bar staff is well trained to ignore you or give you the bare minimum in attention. Rudest bartenders I've encountered in a long time. Total turn off.
2. Playing pool - don't expect a server to check up on you to see if you'd like more drinks or food. Go stand at the bar and hope one of the bartenders graces you with their time.
3. Appetizers were terrible. Pretzel came with "cheese dip" that was more like yellow water. French fries were tasteless and cold.
4. After visiting multiple times and playing free pool (see review below) I was hit with $15 for pool on my tab. When I questioned this, the nitwit bartender argued with me telling me that I was "wrong."
5. Talked to the manager who told me they had "problems" with previous bar staff letting people play pool and that I was "lucky" I wasn't charged and those employees were gone. WTH? He offered some "video game tokens" to compensate me. I declined.
Over all ... I won't go back. It's loud and over priced and the food is below average.
This place is a giant leech on your wallet and gives very little in return. For video games, go to Dave n Busters. For pool, go to Avondale lanes.
Background: Adult, no children but have come here twice with a friend and her 11 year old. We haven't bowled, so no info on that. Looks like a nice area - not old school bowling like the one in Avondale.
Pros:
Not so large you can't let an older child go explore safely.
Lounge area with free pool tables and some decent beer selections
Get on their email list for specials
Monday night all you can play for $10 is the best option
Varied menu in the lounge but food is average at best
Pork tacos on appetizers is pretty good. Avoid the tater tot pile of grease.
Did I mention free pool for adults while the kids are off playing? Nice touch considering a tab with 4 beers, 3 appetizers and sliders for the kid was about $70.
Pre-teen boy loved laser tag.
Several air hockey tables
Nice mix of music for everyone
Servers in the bar area have been nice and helpful.
Cons:
Overpriced on everything not on special. Night time pricing for a SINGLE game of laser tag is nearly $7. WTH?
Gravity ropes might be fun for younger kids, but seems stupid to me.
First visit music was soo soo loud. Second they might have turned it down a bit. Employees must go deaf quickly.
Video games were okay and pushing $2 a play on most.
Staff at counter could be a bit more helpful. I stood around while 4 of them chatted and two made eye contact with me and then continued to ignore me.
Food is not the greatest. It's more like something you get because you're there for other reasons. For all the glitzy menus, they should spend more time making good food. I'd put this on par with mid-level hotel food.