Seriously? My insurance company called them to arrange tow. They promised less than an hour pick up. I called to confirm, a woman said, "ok the honda, we will call when we are ten minutes out" I just called since they are an hour late and shocker, no one at Charity towing has any knowledge of the tow, they are not on their way, they don't know anything about it. Again, seriously?
Charity towing, Yelp is used to help customers discern who does lousy business. It is also a great tool for you to grow and improve your business. The terrible reviews for your company have clearly done nothing to help you improve your business! Shame on you! Time to close your doors guys, you are not equipped to run a business! Thank you for making a crummy situation with a disabled car even worse!