They deserve no stars to begin with!!! Customer service on the 888 phone number sucks ass and the service in general too! I ordered a furniture set online on January 3rd, 2017 and my furniture was suppose to have been delivered by end of day on Friday, January 6th, 2017 and I got NOTHING! Called the 888 number and all she said she could do was put a tracer out on the package. Later that night I received an email stating that the package was on a Fed ex in Henderson, NV truck ready for delivery for Monday, January 9th, 2017. I called Fed ex again today (01/09/2017) and all the rep could tell me was "it doesn't show me anything as to why your package arrived at the terminal late but it does show that it's already on a truck and ready to be delivered" I asked her who do I speak with due to me having to had paid $100 for shipping and hadn't received it when stated!? She told me I need to deal with the company I made the purchase through. Ohk...So be it cause someone's refunding me my $100 which won't even make up for me missing my days of work to wait for this package that they can't even get to me on time!!! I don't recommend Fed Ex to anyone!!!