rev:text
| - If I could rate the service and cleanliness of this store as a negative rating I would but I give it a 1 just to give it something.
My family and I had visited this location 2 weeks ago on a trip to Vegas, and even though the bathrooms were totally filthy we were at least happy with the food. This last weekend, we were in Vegas again and I insisted that we eat there. We were there Friday, Saturday and Sunday. Each day, we had to clean our own table before eating as the eating area wasn't clean.
On Sunday, we all sat to eat (6 of us) and when I left, I accidentally left my purse on the chair at the table. I noticed I had left my purse there literally 1 block and 1/2 away from the store, drove back like a crazy person. When I came back, I ran inside to see if the purse was still at the table and started asking employees if they had seen it. One employee said that she had not seen anything, that she didn't clean the table that it was another girl who was on break. She suggested I speak with the manager, who said she didn't know anything. When the girl who was on break came back in the store I asked her if she had seen anything when she clean the table, she said she hadn't clean the table that it was the other girl. I asked the manager if I could see the security tape to see if a customer picked up the purse, etc. The "manager" said she had to call someone (another manager maybe) to see if we could see the tapes. I waited 45 minutes for the other manager to call back, never did. During the 45 min that I was there not one of the employees came up to us to see if we were ok, offer any help or even a glass of water. Only person who came up to us, trying to help was one of the customers, a really nice gentleman who said he had seen us there earlier but did not see if someone took the purse.
I'm glad I didn't wait for the "So called manager" to call back and see if we could see the security tapes... I'd probably still be waiting.
On the positive side, my purse did show up, a wonderful, honest, kind, loving lady picked it up for me, called my bank (I had already reported my cards as lost) and the bank got me in touch with her. Nothing was missing from my purse. You don't come across honest people like my new friend!
|