Just as many other establishments do, this one fails to capitalize on the science of restaurants and bars to generate a memorable experience for its patrons and a healthy profit for the owners.
One bartender, too much bar.
One cocktail waitress. She's never asked me if I would like something to drink.
Miserable quality of pool cues. Cracked chalk. Broken tips. Warped cues. Poorly maintained pool tables with plastic pockets and no ball return (the only good part is that the tables aren't coin-op crappy bar tables,) balls aren't polished, felt is worn, but not too fast. No regulation size tables, unfortunately.
Years of shooting pool at many of the valley's pool halls puts this at about a 4 out of 10 for pool and a 2 out of 10 for service.
I've been here 3 times because it's where Dream Dealers is having its weekly free Monday night poker tournament. If it weren't for that, I would not come back. Too much space, not enough going on, despite the great potential.