There are 2 reasons why this place is getting 3 Stars from me. Reason number one is that i actually never physically ate inside the restaurant. I usually just order for pick up & eat it at home. So i can't really give it a full rating until i actually sit in and dine. I love their food. Their Ziti, meatballs & raviolis are good. My husband enjoys their steaks also. Now the second reason why they got 3 stars from me is because of customer service over the phone. About 90% of the time when i ordered i get the same girl on the phone. I don't know her name, but she sounds like she does not want to be there. If you ask her a question it seems like you're bothering her and she responds back with a bit of an attitude. She also tries to rush you off the phone. I will try to visit this restaurant in the near future and actually dine in so that i can update the review. Hopefully the service in person is a whole lot better.