While the view of downtown Pittsburgh from the River Room at the Grand Concourse is wonderful, the service and food were less than spectacular. There was a wedding reception taking place in the main dinning room, and the restaurant was quite busy. We were seated at 7:40 pm for our 7:15 pm reservations. The first wait staff arrived with water a few minutes after 8pm. The service was friendly and pleasant, but very slow. The best part of the meal was the bread. Warm and delicious with excellent whipped butter. However, that is were the excitement over the food ended. Two people in our party ordered fish (one tilapia and one sole). Both were average at best, with heavy breading and little flavor. The filet was ordered medium rare and was served medium well. The overall presentation and "feeling" of the food seems more appropriate for 1880 (when it was a functioning train station) than 2012. Love the view and the interior space of this restaurant, but given the experience of the meal i would not be quick to return.