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  • I'm giving them 2 stars only because the girl at the front desk was extremely nice and welcoming, I believe her name was Kyndra otherwise the rest of my experience should get less than 1 star. When I walked in I was the ONLY one there, I filled out my paperwork and watched as the front desk girl told the back that their next patient was ready. From that moment I waited 20 minutes to be called back. Now I would expect that and be ok with it with there was any other patients there but I was the only one. Then the MA took my vitals and took me back to another room and said the NP would be right in. 5 minutes into waiting in that room I could here all the conversation going on outside of my room since there is no background music going on. It was the NP talking about the upcoming weekend with other employees in the office, who was going to buy her a drink, all complete nonsense. This conversation went on for ANOTHER 20 minutes while I was waiting in the room. Finally she came in my room barely introduced herself spent about 1 minute or less with me then left. The NP name was Lori- absolutely terrible. I would never go back. Stay far away from this place! There are many other great urgent cares out there with wayyyy better patient skills and employees that care about patients not just themselves.
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