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  • okay, where do I start.... My family loves wingstop chicken wings....... I HATE dealing with wingstop employees. Yesterday we called to place an order, they put us on hold for over 10 minutes and never came back to the phone so we decided on something else for dinner. Tonight..... thought I would by pass the phone and order on line. Ordered at 6:30.... 30 wings for pick up, online ordering said it would be ready at 6:55 Got there at 6:55, called to have them bring out the food(curb-side pick up)..... again placed on hold... waited.... waited.. finally went in.... was told my order would be ready in 10-15 minutes. I really hate to be a b*tch.... there was no one in line.....6-7 employees wandering around behind the counter...... 3 people in the corner of the restaurant that already had their food. Why in the world was I even placed on hold.....6 employees and no one can answer a phone call? Why wasn't the food ready...... 45 minutes to cook 30 wings??????? These employees obviously have no desire to work. Hoping you don't call in an order. It is really sad that a place that has such good food has such horrible service. I hope the owner of Wingstop in the Santa Fe reads this...... we would love to be regular customers! Your employees make us want to never come back!
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