| rev:text
| - I wish that I could rate this place zero stars or negative stars.
Here are just a few things that I did not like:
1) Room's cleanliness: Room was very dirty. I found a Revlon makeup container in the bedroom floor. So, it was evident that the housekeepers didn't vacuum. I am a male and I don't use makeup. My wife doesn't use Revlon, so I know it wasn't something that fell out of my suitcase.
The bathroom was, in their own manager's words, "disgusting." I found lots of hair on the bathroom floor (obviously, no one even attempted to clean this). I also found pubic hairs on the tub and sink. Let's just sat that I shave and there is no chance that the body hair of any kind was mine. Several "clean" towels had hairs on them, and the hairs were from different people (hairs were red, blond, black, brown, etc.).
Until this trip, I had never complained at a hotel ever in my entire life. I used to clean bathrooms and gyms as a college student, so I know how tough it is to get the job done in the time allotted. Also, I am a very forgiving person. I don't expect my room to be as clean as an operating room. On Saturday morning, I went to the manager and complained. He listened to me, and expressed his apologies. He also said that the hair in the floor was "disgusting" and "unacceptable." He offered me a free buffet ticket. That's it. A free buffet ticket...wait for it...for two people. He basically accused me of lying.
I got the sense that the manager thought I had invited some women into my room because he asked me several times if I was alone (and, I was). I suppose the issue was that I didn't complain shortly after checking in. Well, I basically fell asleep as soon as I got to my room on Friday night and I didn't wake up until Saturday morning. I complained as soon as I noticed the hair.
Lesson learned: check your room ASAP after entering and report any dissatisfactory conditions immediately.
The housekeeping manager came to my room later on Saturday and checked on my room. That was a nice gesture and made me feel like they actually cared a little.
2) Check-in Process: I arrived around 4:00 PM on a Friday. The line to check in was very long, and it took about 30 minutes to get to the desk to check in.
3) Ambiance: There were a lot of people in the hotel promoting various dinner specials, show specials, etc. I don't want to deal with that inside my hotel. The Strip is one thing, but come on: I don't want chaos inside my hotel. I go inside to get some peace. The hotel's crowd included a lot of country-Western "macho" guys, which I can't tolerate being around. I also prefer to be around a little bit higher class of person than was at Treasure Island. I don't like being threatened at a bar for accidentally bumping into someone who was blocking the only walking path in Gilley's bar.
4) Wi-fi internet not free: It's a little ridiculous that hotels charge for wi-fi. At least it was fast wi-fi.
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