Came in around 7pm on Saturday night and it was packed. We originally had a party of four and the hostess said it would be an hour and a half wait. She put my name on the list and the text us when the table was ready (it took 45 min).By that time we had acquired 2 more people. One of the manager guys told us to hang tight and he would accommodate the change; we were seated 10 minutes later. The service was great. All the staff was pleasant and although busy, it seemed like we were the only table our waitress had. It's reasonably priced as well. We had a Hells Kitchen Burger which was ok, nothing to back flip about. The Parmesan fries were delicious with the house ketchup; there was a truffle mayo too but I found it to be too bold for my taste buds. Sweet potato fries were good too. I can't give 5 stars b/c the burger was just ok and they don't take reservations. Everything else was on point though. We'll be back to try out some more burgers :)