I love their acai bowls, and the concept in general. Negatives would be pretty overpriced if you don't want their soft serve, and there aren't really custom options so it costs an arm and a leg to add or subtract toppings. Delicious though. It takes awhile to get your order, but it's worth it. Wish the staff was friendlier, many of them seem like apathetic high school/ASU students, but still worth it for their acai because they have delicious blends and the toppings are fresh and endless.