We have been here 5 times now. The first time I came I thought it was good but didn't see what all the fuss is about. Over time though, I have found out what really works here. The fries are weak IMO. Symon is not very good with the fries here or at Lola. They are like matchsticks and not all that tasty. The quality of the meat in the burger is top notch and the bun has just the right texture. Any of the burgers are good if you put some of the complimentary coffee BBQ sauce on them. This sauce would make shoe leather dance. It is delicious and he should have it in the super market. After staying away for my first couple visits I finally had the Fat Doug that everyone raves about. Coleslaw, pastrami, swiss and mustard? Really? It did not sound that good to me... I was wrong. This burger is especially addictive. Combine that with a vanilla bean, apple pie, bacon milkshake and life is good. Gotta like the free pickle bar too.