I have been a customer of sesame inn for many, many years. Growing up in Mount Lebanon, my parents always ordered from here and since I have moved back 11 years ago ,I have ordered at least once a week for my family. A couple weeks ago I had a house full of people and ordered over $100 worth of food for delivery. I am sorry to report that there were tiny brown bugs ALIVE AND MOVING in our chicken fried rice. Myself and six other adults were not hallucinating, they were actually in our food. The kids had eaten before us and we did not notice until we sat down to eat. I called and the way the situation was handled was absolutely unbelievable.they told me I should have put the bugs in a bag. We left the bugs in the rice when we returned the food. They claimed they didn't see any. Seeing as though I am a regular customer who has never complained, I could not believe they would not refund my money for the food that we were unable to consume. I will NEVER ORDER feom sesame Inn Again. Totally disgusting..I worked in the restaurant business for many years and none of my managers would have handled this situation as poorly as they have. Despicable and disgusting.