Lawson was quick, very responsive and professional in coming out to look at my (dead) water softener. They let me know the extent of the problem and explained why a new softener was necessary, and installed a brand-new top of the line unit the very same afternoon. Because the cost was far outside my budget, I was happy that they offer payment plan options without financing. What a relief.
Now, my water is flowing great and it's definitely softer. I'm very happy with the service and I am confident that if anything goes wrong or I have questions, they'll be just as professional and responsive. I just get a feeling that this is the way they do business.