went for a "classic facial." according to the website, it included extractions. long story short--I paid $80 (plus tip) to have my face washed and moisturized. when i asked about extractions, she said it was an "extra."
i would have given one star only, but precious was pretty nice (less no extractions--why else would i go to a professional for a facial?)...she gave me a few samples of their dermologica products.